Privacy policy

Privacy Policy

Last updated: April 1, 2026

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our store.

Information We Collect

When you use our store, we may collect the following types of information:

- Personal details (such as your name, email address, shipping and billing address, and phone number)
- Payment information (processed securely through our payment providers)
- Order details and purchase history
- Device and browsing information (such as IP address, browser type, and interactions with our website)

How We Use Your Information

We use your information to:

- Process and fulfill your orders
- Provide customer support
- Improve our website and services
- Send updates related to your order
- Provide marketing communications (you can opt out at any time)

Sharing Your Information

We only share your information when necessary to operate our business, including:

- Payment processing providers
- Shipping and fulfillment partners
- Shopify (our e-commerce platform)

These partners process your data securely and only for necessary purposes.

Your Rights

Depending on your location, you may have the right to:

- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your data
- Opt out of marketing communications

To exercise any of these rights, please contact us.

Data Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet is 100% secure.

Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

Contact

If you have any questions about this Privacy Policy or your data, you can contact us at:

info@moonraise.ca